Support / Warranty
Even working with us is refreshing.
We Listen
Communication is the key in creating the cooling solution to meet your needs. You tell us what you envision. We listen. You have questions. We have answers. We have one goal: Another satisfied MicroCool customer.
Assess
No one knows fogging systems like MicroCool. We don’t take a one-size-fits-all approach. Every business, every application and expectation, calls for a unique solution. That’s why custom is our standard.
Advise
You want more than cool comfort from your fogging system. You want energy savings, economical operating costs, long life, and easy maintenance. We’ll show you how to have it all – with MicroCool.
Deliver
One thing you’ll discover from day one: You can count on MicroCool. We keep our promises. We stand behind our products. We’re responsive and service oriented. And that’s a breath of cool, fresh air.
Precise industrial humidity control is a must in a wide variety of industries, and in our three-plus decades of expertise, we have become experts in meeting the specialized needs of virtually every one of them. Whether your application calls for open-space, in-duct or individual room humidification, there’s a MicroCool solution that is made to order.
MicroCool delivers everything you need in a state-of-the-art industrial humidification system.
Leading the way for 40 Years
MicroCool was founded in 1981 when two, Palm Springs, California entrepreneurs started installing high-pressure fog lines on area restaurants. The first commercial installation caused passersby to call the fire department to extinguish the “fire.” Today MicroCool is a world leader in industrial fog and misting installations from America to over 50 countries worldwide.
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Support you can rely on
We stand behind our products and strive for 100% customer satisfaction. Our own factory-trained MicroCool technicians work from our headquarters in southern California.
Count on us for:
- Worldwide service and support through California office and network of distributors
- Remote diagnostics for IBEX and FOCUS pumps
Warranty protection
Your MicroCool misting system is designed and built in California, using the finest materials and craftsmanship. Made-in-the-USA quality and our 1-Year Limited Warranties mean trouble-free performance, long-life, and priceless peace of mind.